ℹ️ About Us — Craft, Standards & Practical Planning
Tiling Mastery began as a team of tradespeople obsessed with getting the fundamentals right: accurate substrate preparation, water management, and careful joint work. Over years of residential and commercial projects we learned that lasting tile work starts before the first tile is set. Our process begins with site evaluation—measuring existing conditions, checking substrate level and rigidity, and identifying moisture pathways or thermal movement that could compromise adhesion. We then recommend the appropriate underlayment, decoupling membranes, or cementitious backerboard to ensure a stable base. During layout we plan grout line alignments with adjoining elements, position reveals and thresholds, and design transition strategies to adjacent floor types so that finished surfaces read cohesive and function reliably. For exterior or wet-room applications we integrate waterproofing systems with tiled finishes so finishes remain watertight long-term.
Our installers are certified in current best practices for thin-set, large-format tiles, and mosaic assemblies. We document material choices and recommended maintenance to help owners preserve appearance and performance. For commercial clients we provide phased work plans that minimize business disruption—sequenced deliveries, protective sheeting, and quick-cure options where appropriate. For homeowners we emphasize minimal disruption, clear budgeting, and honest timelines. Every installation includes a walkthrough explaining care, grout curing windows, and when to schedule resealings or routine checks. We stand behind our workmanship with clear warranty terms and a practical approach to aftercare and repairs.